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February Newsletter
This month we have been busy preparing the home for opening.
Over the past several months Trelowen has undergone a complete refurbishment.
Celebrating Success
Every achievement, no matter how small, deserves recognition. In our home, we believe in celebrating the milestones that shape our lives and create lasting memories. From personal victories to collective accomplishments, these success stories inspire us to strive for more. In this post, we will explore various achievements that have taken place in our home, highlighting the importance of celebrating these moments and how they contribute to our overall happiness and growth.
Employee of the Month
Good News story
Kimberley & jessie Were lucky enough to attend Oliver McGowan Tier 2 training In Birmingham recently.
Attending the Tier two training is an invaluable opportunity for professionals committed to providing the best care and support for individuals with learning disabilities and autism.
The training equips participants with essential knowledge and skills to enhance their understanding of complex needs, fostering a more inclusive environment.
CQC inspection February 2024
Following our most recent Care Quality Commission (CQC) inspection, the service received an overall rating of Requires Improvement. The inspection provided valuable external assurance and highlighted both areas of good practice and aspects of the service where further development is required. Since the inspection, we have taken prompt and proactive action to address the findings, with a clear improvement plan in place focused on strengthening governance, consistency of practice, and quality oversight. We are committed to learning from the feedback provided and are working closely with staff, stakeholders, and professionals to ensure sustainable improvements are embedded. Our priority remains the delivery of safe, person-centred, and effective support, and we are confident that the actions implemented will lead to improved outcomes for the people we support.
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